Archive for February, 2009

The Parable of Timmy and the Magician

Thursday, February 26th, 2009

By Josh Orendi

I recently did a program and when I showed up the IFC VP said his chapter guys didn't come because they saw Phired Up last year. 

I asked him how many guys he had. He put his head down and said, “Less than 1/2 of what we should have.” 

After telling him this parable, I said, “So they learned what to do and did nothing with the information.” 

A light bulb went off for him and he said, “To know and not to do is not to know … I like that … I'm going to make that the focus of our next meeting.” 

Parable:
The magician stood on stage toward the end of a spectacular performance. His audience looked on intensely yearning for more. The magician prepared for his grand finale by tossing his cape over his shoulder, turning his top hat over in his hand, and waving his wand over the hat.

Just then, a young man seated in the second row yelled out, “Awe. I've seen this one before! I know how you do that trick.”

The magician paused and looked at the boy. “What is your name?” he asked.

“Timmy,” the boy replied.

“Timmy, would you join me on stage?”

The crowd applauded as Timmy walked to the stage. That magician shook Timmy's hand then took off his hat and placed it on the boys head. The magician removed his magic cape and draped it over Timmy's shoulders. He picked up the wand, placed it in Timmy's hand then looked at the audience and said, “My final trick will be performed by Timmy the Magnificent!”

Timmy watched the magician give him a wink then walk casually behind the curtain. Standing alone but dressed for the part, he turned to the audience and felt a lump in his throat. Young Timmy's eyes began to swell as he stared into the spot lights and butterflies raced through his belly. He had seen the trick many times, but stood paralyzed in the moment. The wand slipped from his limp, wet palm and rolled across the stage. Those seconds felt like hours, and the boy ran from the stage in embarrassment with his long black cape chasing closely behind.

Moral of the Story: 
The magic has nothing to do with knowing the trick. Anyone can read the book or look up the secrets online. The magic is being able to perform the trick. Knowing what to do is not performance.

If all recruitment took was knowing what to do, you’d already have a 250 member chapter with a 3.5 GPA and the tightest brotherhood/sisterhood in the country. But you don't. Recruitment - like magic - is an art form. Your grand finale may look like a simple trick, but the reason it is rarely duplicated is because behind that single trick was a deep personal commitment and hundreds of failures as you became the performance.

If a member suggests that he doesn't need recruitment help or that he already knows how to do recruitment. Remind him of this famous proverb: “To know and not to do is not to know.”

Everybody, Somebody, Anybody and Nobody.

Tuesday, February 24th, 2009

by Woody Woodcock

Hello Phired Up Blog readers. I'm new on the Phired Up staff, but not new to the fraternity/sorority world. I'm excited to share my stories with you and hope that they will be inspiring and helpful as you work towards the future to drive a higher quantity of higher quality members into your groups. You can learn more about me here.

I first encountered the original version of this story in Harvey MacKay's book, Swim With the Sharks Without Being Eaten Alive.

This is a story about a chapter's recruitment committee. 

It was made up of four people named Everybody, Somebody, Anybody, and Nobody. They had the most important job of the chapter — to plan for rush, and Everybody was sure that Somebody would do it. 

Anybody could have done it, but Nobody did it. Somebody got angry about that because it was Everybody's job. Everybody thought Anybody could do it, but Nobody realized that Everybody wouldn't do it.

It ended up that Everybody blamed Somebody when Nobody did what Anybody could have done. 

Does this sound familiar? Ever happen in your chapter? Don't let Everybody, Anybody, Somebody, or Nobody ruin your chances at recruitment success.

Phired Up,

Woody

Phired Up Fraternity Results

Monday, February 23rd, 2009

by Matt Mattson

Need some help convincing your members to engage in Dynamic Recruitment? Print off this list of RESULTS and see if it helps.

Hope we can add your success story to the list soon.

Want more information on these success stories? Visit this website for details.

Woody Woodcock to Join Phired Up Staff

Wednesday, February 18th, 2009

For Immediate Release

Contact: Matt Mattson, Matt@PhiredUp.com

Woody Woodcock to Join Phired Up Staff

CARMEL, IN — Phired Up Productions announces the addition of Woody Woodcock to the company's full-time staff of recruitment experts. Woodcock will serve as Director of Organizational Development for Phired Up and will run the company's Dynamic Recruitment, M.D. coaching division.

Woody Woodcock is a true recruitment expert with experience and results to prove it. He brings the Phired Up team four years of experience with Pi Kappa Phi Fraternity where he led expansion efforts at over 30 campuses. As Director of Organizational Development for Phired Up Woody will develop the educational philosophies and coaching model for the Dynamic Recruitment, M.D. program. His style of coaching makes chapters feel uplifted and inspired to change the lives of future members through values-based recruitment. With upbeat antics that compliment his down home southern charm, Woody is a character with character. His educational background stems from Georgia Southern University where he focused on speech communications.

“We have been seeking the right person to lead our coaching division for some time,” said Matt Mattson, Phired Up's President. “We needed someone with proven experience and the kind of charisma that could really exemplify what it means to be a Phired Up recruitment expert. We have definitely found that and more in Woody.”

According to Mattson and Phired Up's CEO, Josh Orendi, Woodcock will provide coaching and “on-the-ground recruitment training” to the company's clients. He will focus his efforts on chapters and campuses that have made a deep commitment to driving a higher quantity of higher quality members into their organizations using Dynamic Recruitment.

Orendi said, “Woody can recruit, and he can teach other people to recruit. Plain and simple. He might be one of the fraternity world's best recruiters and that's the level of performer we are proud to call a teammate at Phired Up.”

Woodcock officially starts with Phired Up on February 23, 2009.

# # #

It starts with a handshake. It ends with a handshake.

Monday, February 16th, 2009

by Matt Mattson

In our recruitment education programming we make a lot of jokes about the importance shaking hands with people. We go on and on about how the more hands you shake, the better your chances will be to recruit a higher quantity of higher quality people.

Recently I had a realization though… Recruitment success truly can be measured in handshakes. There are two specific types of handshakes I”m talking about here though, so stay with me… In fact I”d go so far as to say that Recruitment Starts With a Handshake and Recruitment Ends With a Handshake. Two types of handshakes must be mastered if you want to truly develop a year-round, values-based recruitment system…

I”m going to be even bolder. I”m brave enough to make this statement… A great recruitment system, that consistently drives a high quanity of high quality members into your organization is built on your ability to master both of these handshakes!

Handshake #1: "The Opener Shake"

The first handshake in recruitment is the one that gives you a chance. This is the handshake that allows everything else to happen. This is known as "The Opener." The more times you give The Opener Shake, the better your chances are with recruitment. This is the shake you give a stranger to make them not so much a stranger anymore. This is the handshake we sometimes refer to as "The Screw" or "The Trap." This handshake is the one you give to the person sitting next to you in class, the person you just met at the rec center, or the person you met through another organization.

Here’’s how to execute The Opener. Step 1: Go up to a stranger. Step 2: Reach out your right hand. Step 3: Follow the script below.

Hi, I”m ______________. What’’s your name? [Continue the conversation with the 5 F''n Ways to Master Conversation - found in Good Guys or I Heart Recruitment ]

The Opener Shake isn”t really recruiting… It is what has to be done before recruiting can begin. It is simply used to make more acquaintances so that you have a chance to make more friends which will give you a chance to recruit more high quality members. The Opener is the shake you”ll want to start using today as many times as possible. Use the opener to open the door to more members. After all, since you can”t recruit who you don”t know, the first step in a great recruitment system is to use The Opener on as many people as possible each and every day.

Handshake #2: "The Closer Shake"

The second handshake for you to master if you want to build a successful recruitment system is The Closer. This handshake is not one you should use on someone the first, second, or third time you meet them. If you do, you”ll probably scare them away. No, The Closer is a handshake you reserve for the right people at the right time. This handshake has some serious consequences and you”ll want to make sure you”re using it right. This handshake results in new, committed, quality members who have clear expectations of membership and are empowered to be a great member and start recruiting other great members immediately. That’’s a pretty powerful handshake.

To use The Closer, be sure you”ve gotten to know the individual first. Obviously, a pre-requisite to using The Closer is to use The Opener. In fact, you”ll probably want to "Pre-Close" a person before you use The Closer.

If used correctly, The Closer can help your dues collection rates increase. The closer can help with retention. The Closer can reduce the behavioral problems in your organization. The Closer can improve your future recruitment results. The Closer can help a group align closer to its stated values. The Closer can improve relations with other organizations and university administration. The Closer can help fix a lot of things… if it is used correctly.

Here’’s how to execute The Closer. Step 1: Approach a friend that you want to be a member and that you”ve already Pre-Closed . Step 2: Get that friend somewhere that you can have a serious conversation. Step 3: Provide a written and signable version of the Script Below to reinforce the conversation. Step 4: Use your own version of the script below to have a serious conversation. Step 5: Shake hands on your mutual commitment to each other and the organization.

Sample Script for The Closer Shake (Edit to fit your organization):

Josh, we”d like to offer you a formal invitation for membership in Alpha Sigma Phi Fraternity. This is a big deal, and I want to treat it as such. Let me be clear, if you join you”ll receive a lifetime of commitment from me, our chapter, and our entire nationwide brotherhood. You”ll be a part of a huge network of successful people. You”ll have become a part of something much bigger than yourself, and that something’’s purpose is to better the world around us through service, leadership, and scholarship.

I don”t want to you to misunderstand though… in order for me to shake your hand right now and offer this invitation of membership to you, we”ll need a commitment. If you choose to join, you”ll be making a commitment to work your hardest everyday in the pursuit of honesty, charity, and brotherhood. You”ll be committing to exemplify to the best of your ability the spirit of trustworthiness, charity, purity, honor and patriotism. There’’s more too. You”ll need to pay your dues on time every semester. You”ll need to commit to a lifetime of supporting our organization in whatever way you can. You”ll need to commit to showing up to our meetings every week on-time. You”ll need to commit to holding an office in the chapter. You”ll need to commit to behaving like a gentlemen at all times.

You”ll also need to commit to holding your brothers accountable to that level of values congruence and performance. Speaking of brothers, there is one more commitment you”ll need to make. In our organization we call it ”creating and perpetuating brotherhood” — in layman’’s terms, that means you”re committing to share this opportunity with more people by recruiting more men as good as or better than yourself.

You should also know one more important thing. If you don”t do any of these things at any time, I can personally see to it that you are kicked out of our chapter. Do you understand the level of commitment we”re looking for?

Josh, if you”re ready to make that commitment, so are we. Can we shake hands, like men, to solidify this mutual agreement?

If you can execute both of those handshakes consistently, you”ll be doing year-round values-based recruitment. Sure there are some other pieces of the recruitment puzzle you can fill in, but it can all be simplified down to your ability to consistently do those two handshakes.

The more OPENER’’s you do, the better your chances of doing more CLOSER’’s on the highest quality people.

Recruitment. It starts with a handshake. It ends with a handshake.

Going Commando… Conference Commando

Wednesday, February 11th, 2009

by Matt Mattson

Like many of you, Phired Up Productions is heading to many of the regional Greek leadership conferences held around the country this time of year. We’ll be at MGCA/NBGLC, SEIFC, SEPC, and WRGA in the coming months. While we won't be able to attend NGLA due to a full schedule of Dynamic Recruitment Workshops that weekend, participating universities will receive a small gift from us. 

We’ll be going to these conferences commando-style, and we’d challenge you to do the same.

No, this doesn't have anything to do with what we're wearing under our pants… We're talking about the Conference Commando approach used by the world's best networkers when they attend conferences. 

One of the reasons you joined your fraternity/sorority was to build a bigger network, right? Well, if you're the type of student (or professional) who takes the initiative to attend a conference like the ones listed above, or one of your fraternity's/sorority's regional or national events, don't just show up and hope that you get something out of it. Use the strategy recommended by our favorite authors (Keth Ferrazzi, Seth Godin, Fast Company Magazine, etc.) to make the most of your conference experience.

Read about the Conference Commando strategy here. Want to learn even more, look here or here.

Now, ask yourself this question… what can you learn about RECRUITMENT from the way those people recommend you approach a conference experience? Answer: A LOT!

Be a CRAZY Greek leader

Wednesday, February 4th, 2009

by Matt Mattson

We're not the only ones trying to start a revolution in the world of fraternities and sororities…

Check out this blog (and the awesome video in it)… you’ll be glad you did.

25 Random Things (Phired Up Edition)

Tuesday, February 3rd, 2009

by Matt Mattson, Josh Orendi, and Jessica Gendron

Have you seen that Facebook chain-letter-type-thing called “25 Random Things”? If you're tagged in someone else's list you're supposed to share 25 random facts, experiences, thoughts with the rest of the Facebook world. Pretty fun. So, we decided we’d share 25 Random Things about Phired Up Productions (some of them might even help you recruit)!

  1. Phired Up Productions will lead more than 200 recruitment training programs this year, visit over 30 states, and reach over 25,000 fraternity and sorority leaders.
  2. Phired Up has more pets than family members. Rogue (Josh's dog), Maximus (Jessica's dog), Sydney (Matt's dog), Bo & Luke (Matt's cats). 
  3. We believe - paradoxically - that the more valuable information we give away for free to the world, the more successful and happy we’ll be (see!)
  4. Our goal is to put ourselves out of business. We do what we do not to make a billion dollars, but to revolutionize our industry and help fraternities and sororities be what they truly deserve to be — the most powerful, meaningful, life-changing co-curricular experience for the top tier of college students in North America. We hope fraternities and sororities get so good at recruitment that they don't need us anymore.
  5. Peter Drucker says, “If you can't measure it, you can't manage it.” If you want to take control of your year-round recruitment, you MUST have a Names List. Remember, “Quantity Drives Quality” so put as many names on the list as you can. Phired Up recommends using GoogleDocs to build and manage your Names List.
  6. Matt Mattson once delivered 7 straight days of fraternity leadership training… in the Philippines! He served as his national fraternity's official ambassador to a sister organization — Alpha Sigma Phi Philippines. 
  7. We do business the same way we teach you to recruit — by investing our time, energy, and money in people and relationships.
  8. A SPAM costume costs $65.00. Get yourself one (and lots of other SPAM gear) at www.SPAM.com.
  9. 3,200+ people have joined our Facebook Group: Recruitment Ideas and Success Stories. They share good ideas, great questions, and the knowledge that there are others out there fighting for a Dynamic Recruitment Revolution. You should see what they have to say.
  10. On June 1, 2009 Josh Orendi will celebrate his 10th Anniversary as a fraternity professional. On June 1, 1999 Josh left Bethany College, headed to Indianapolis, and began working for his national fraternity — Alpha Sigma Phi.
  11. Did you know Phired Up's name started as an inside joke between Josh and Matt. They were making fun of a speaker who used to shout “I'm FIRED UP!” really loudly, over and over and over at network marketing conferences. Matt and Josh tried shouting like that once at a fraternity conference and for three days after that everytime an attendee came up to either of them, they’d obnoxiously yell, “I'm FIRED UP!” So, it stuck.
  12. We believe that shaking hands is normal social contact. You should always greet someone with a firm handshake. If you can't do that because of your sorority recruitment rules, CHANGE THE RULES. That's weird.
  13. Jessica has lived in four states since the summer of 2007.
  14. According to the NIC, fraternity membership numbers were up about 2% again last year after a decade of stagnation and decline. Phired Up partners with fraternities such as Kappa Delta Rho, Chi Phi, FIJI, Chi Psi, TKE, and Phi Kappa Sigma who have experienced huge growth as high as 30% in one year. 
  15. It's not dirty rushing when you make a friend. It's making a friend, and there's nothing wrong with that.
  16. Phired Up has done recruitment training in every state except for 8 (Hawaii, Alaska, Montana, North Dakota, Idaho, Maine, New Mexico, and Delaware). Wanna help us fill in the gaps? Call us.
  17. Every sorority claims to have the best sisterhood, most service hours, most raised for charity, and the highest GPA… and every potential member does not believe you. Talk about your personal experiences with those things, it is way more believable.
  18. Denise, Ben, Meggan and Elliotte are by far the coolest people in the world to put up with our wild travel schedules and unhealthy obsessions with fraternity/sorority recruitment (and our obessions with SPAM paraphernalia).
  19. Is it wrong that we've gained so much from being members of fraternities and sororities and we think it is our responsibility (and YOUR responsibility) to give that opportunity to as many people as possible? Give your organization away! It is the greatest service event/philanthropy project we've ever dreamed of.
  20. Authentically caring about the person you're talking to is the best recruitment tip we could give you. Be genuine. Be curious. Be the best version of yourself in every interaction with other people. They’ll like you more and they’ll think more highly of your organization.
  21. We're truly grateful for the friends, mentors, and partners we've found in the field of fraternity/sorority affairs. The power of collaboration and joint vision is what will dramatically change the landscape of our industry.
  22. We're learning right now that inter/national organizations and universities are becoming more and more interested in full growth initiatives as opposed to pointed educational interventions. It's pretty cool to be a part of massive improvement in the fraternity/sorority world.
  23. We value competition, new ideas, and the influence of outside expertise… Check out the other Associate Members of AFA. They might be able to help you move closer to your dream.
  24. Fraternities and sororities are generally pretty good at “selling” their organization and getting their friends to join. What they're typically not very good at is MAKING MORE FRIENDS! Again, “Quantity Drives Quality.” Our industry doesn't have a recruitment problem, it has a friendship problem.
  25. We have the coolest jobs in the world. No, no, don't try to argue. Absolutely, positively, with 100% certainty… we have the coolest jobs in the world.